Welcome to AMK Sofa Repair. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our services.

1. Services Provided

AMK Sofa Repair offers sofa repair, restoration, and maintenance services for various types of sofas, including cushion repair, frame restoration, upholstery replacement, and other related services.

2. Booking and Payment

• Booking: To request our services, customers must provide accurate information about the sofa’s condition and any specific repair requests.
• Payment: Payment for services is due before the repair work begins or as agreed upon in the contract. We accept payments via bank transfer, credit card, or cash.

3. Service Delivery

• Completion Time: The estimated time for completing the repair services will be provided to the customer before the work begins. Delays may occur due to unforeseen circumstances, in which case, we will notify the customer promptly.
• Quality of Work: We strive to provide high-quality sofa repairs. However, the final result may vary based on the initial condition of the sofa and the type of repairs requested.

4. Warranty

• Repair Warranty: All repair services come with a warranty of 6 months (or as otherwise agreed). If any issues arise within the warranty period, we will fix them free of charge.
• Exclusions: The warranty does not cover damage caused by misuse, accidents, or external factors after the repair has been completed.

5. Customer Responsibilities

• Accurate Information: Customers are required to provide accurate details regarding the sofa’s condition, including any damage or issues that may require repair.
• Access to Property: Customers must ensure that the sofa is accessible for repairs. If the sofa is in a location that is difficult to access, additional charges may apply.

6. Limitation of Liability

AMK Sofa Repair will not be held responsible for any incidental or consequential damage resulting from the repair process. While we take every care to repair your sofa to the best of our abilities, we cannot guarantee complete restoration if the damage is extensive or the materials are beyond repair.

7. Cancellation and Refund Policy

• Cancellation: Customers may cancel the service request up to 24 hours before the scheduled repair appointment. If cancellation occurs less than 24 hours in advance, a cancellation fee may apply.
• Refunds: Refunds are only issued for prepaid services that have not yet been initiated. Once the service begins, refunds will not be provided.

8. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. For details on how we collect and use your information, please refer to our Privacy Policy.

9. Changes to Terms and Conditions

AMK Sofa Repair reserves the right to modify these terms and conditions at any time. Changes will be communicated to you through our website or via email.